I'm having technical issues. What do I do?

If you encounter technical difficulties while using the Mastered platform, there’s a couple of things you can do that generally fix most issues.

If the problem continues, contact the Support team, explaining the issue you're experiencing. Please include a screenshot and any other relevant information so we can identify and fix what’s going wrong more easily. 

If you're on a 2019 Accelerator, please email this to your engagement manager directly at emily@mastered.com

Still need help? Contact Us Contact Us